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May 2015

Another first for Gulf Warehousing Company ISO-Certified Records Management Solutions at GWC


Gulf Warehousing Company Q.S.C. (GWC), Qatar’s leading logistics provider, was recently awarded the ISO 27001:2013 for information security management systems (ISMS) after a thorough audit of its Record Management Services (RMS) department by Lloyd’s Register Quality Assurance. This most recent ISO certificate is a testament to GWC’s high standard of security and guaranteed customer confidentiality during the provision of physical and electronic, archiving, retrieval, and disposal of documents.

The first records management service provider in Qatar to acquire this standard, it stands as a testament to GWC’s commitment to continuous improvement across all aspects of its service, as well as the Company’s ability to forecast the needs and requirements of its clientele. The certificate is among the most difficult to acquire, necessitating strict review of practices, facilities, and equipment, with audits performed periodically to assure sustained quality.

“A company’s records are its most valuable assets, helping business operations by aiding decision making, enabling compliance, and improving efficiency,” explained Mr. Ranjeev Menon, Group CEO of Gulf Warehousing Company. “With the acquisition of the ISO 27001:2013, GWC shall continue to set the pace in the market, delivering the best physical and digital archiving solutions in the State of Qatar,” he added.

GWC Records Management Services provides turnkey records and information management solutions, right from collection of documents from clients’ premises up to secured destruction, covering all its life cycle. The automated gas based fire protected, dedicated records storage facility – the only one of its kind in the country – GWC ensures ultimate security to all records that are being under its custody and in-transit, as transported documents are carried in dedicated document carriers equipped with fire retardant vaults. “GWC’s service offerings are always best of the breed, whether it is physical storage or digitization/scanning of documents or asset management, it exceeds the expectations of the clients at all times,” Commented Mr. Sunil Kambrath; Director Records Management Services.

GWC Records has been operational for the past 8 years, acquiring over 100 clients and entrusted with almost 1.5 billion documents for physical storage, with over 7 billion pages digitized (scanned) and over 700,000 assets managed up to date, which has resulted in a perfect retention record, without a single client-drop since its establishment. The company has offered its records and asset management services to industry verticals such like financial, oil & gas, healthcare, and project management sectors.

“The training of our large records management team on the best document and scanning solutions in the world has paid off dividends. The success of this service is an expression of the passion shared by everyone at GWC – to be the best, most comprehensive provider of choice in Qatar and the region,” added Mr. Sunil Kambrath; Director Records Management Services.

This latest certification joins the company’s long line-up of ISO certifications for every aspect of the company’s operations, including the ISO 9001:2008 for Quality Management Systems, ISO 14001:2004 for Environmental Management Systems, OHSAS 18001:2007 for Safety Management Systems, ISO 22000:2005 for Food Safety Management Systems, and the ISO 27001:2005 for Information Security Management Systems.

“As an integral element of GWC’s QHSE policy, we are committed to provide the best guidelines, standards and the coordination of all the operations of our organization,” said GWC Chief Commercial Officer Mr. Naji Nassar. “Our dedicated quality team ensures that our services remain the most reliable in the industry, while keeping a high degree of responsiveness towards our clients’ needs,” he added.

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