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Group CEO’s Message

Welcome to GWC

Thank you for your interest in GWC’s services and for visiting our website.

GWC, with its proven foundations of infrastructure and innovative systems and solutions, has stood by the nation through the extraordinary circumstances it experienced lately.

By leveraging every one of its strengths:from its nearly 2.5 million square meters of logistics facilities distributed strategically across the nation; its association with two of the world’s largest freight and courier networks – through its partnership with Agility, and as the Authorized Service Contractor for UPS in Qatar; its judicious deployment of the largest fleet of transport vehicles in the nation; along with a host of dedicated assets and systems specifically designed for the full spectrum of supply chain solutions, the Company has been of key assistance to business-continuity in the nation. Concurrently, through numerous improvement initiatives to the management of human resources, IT assets, and quality, health, safety and environment systems, we have been able to reduce costs, maximize customer benefits and ensure the best returns for our shareholders.

We have long established our loyalty to the nation and its aspirations, not the least of which is the recent launch of the GWC Bu Sulba Warehousing Park, the first of the country’s public-private partnerships to bear fruit. The Park was completed and launched on schedule, and has provided the nation’s burgeoning SME sector with the best logistics infrastructure possible at the most competitive pricing. With the Qatar National Vision 2030 putting its trust in SMEs to deliver the diversification vital to the strengthening of the local economy, GWC has also played its part in making use of the relationships it has established in the local market, drawing in numerous clients, and achieving high occupancy of the Park since its opening earlier in the year.

The Company has also expanded and fortified its other facilities, the most significant being the work on Phase V of GWC’s Logistics Village Qatar, the country’s largest one-stop-shop for logistics solutions. This phase of development was completed in 2017 and has neared full occupancy of this phase.

With regard to our industry-specific facilities, the Ras Laffan Industrial City hub in the West Side Service Area, managed by GWC Hazmat, has been expanded by 125,000 square meters, creating – in record time – a dedicated logistics supply base for a client in the Oil and Gas sector.

GWC has also been successful with the country’s various business sectors and industries, among them food retail, FMCG, and Oil and Gas. The Company fulfilled its civic duty by being of instrumental service to its clients during the food management crisis, entering into a number of emergency contracts with them with our Contract Logistics, Forwarding, and Transport departments over the summer, handling the hundreds of incoming charter flights through the rest of the year.

GWC Contract Logistics also saw success in the expansion of its fourth-party logistics (4PL) presence in the nation, entering into two major contracts with government oil companies to provide the management systems and staff needed to run a number of their warehouses.

GWC Forwarding, meanwhile, made a major foray into various industry sectors, with a special emphasis on Oil and Gas, while making use of the newly opened and expanded sea ports in the country. Thanks to a collaborative effort between the Forwarding and Transport departments, the use of the Company’s extensive fleet has been able to serve the business community and its customers.

GWC Records has meanwhile continued to widen its client base, entering into a number of contracts particularly in the government sector with a major focus on digitization as a customer value proposal. The Company’s other niche departments, such as Fine Arts, Equestrian, and Sports, have also worked diligently to bring in a number of contracts while working on the nation’s biggest events. In our endeavor as the Authorized Service Contractor for UPS, we have pursued an aggressive growth path, penetrating the market even further, a strategy which also helped us sign a contract with Qatar Post to power their “Global Priority” service through the UPS network.

In order to provide our clients with the best value while also ensuring the Company’s best interest, GWC’s Continuous Improvement Division has actively endeavored to enhance the use of LEAN Six Sigma principles to reduce waste and maximize returns. In cooperation with the Corporate IT Division, and as part of their digital transformation efforts for the Company, the two Divisions have worked assiduously to launch a new Customer Relationship Management (CRM) software that will enable us to respond more quickly to customers, as well as provide them with more transparency and clarity on their operations. Currently implemented in the Contract Logistics and Freight departments, the aim in the coming year is to implement this system across all departments and business units, and provide customers with a direct, fully transparent, end-to-end view of their operations.

The Company’s emphasis on LEAN principles with many initiatives to reduce overtime, has helped achieve client requirements in the least amount of time, thereby improving value as well as a better employee work-life balance. The Company’s Human Resources department has also implemented a number of trainings, team building exercises and social initiatives to enhance employees’ professional and personal lives. Meanwhile, the Company’s QHSE ensures that we meet all the ISO standards, while also implementing a number of business continuity initiatives needed to sustain the Company’s continued operations.

GWC is in step with Qatar and all its concerns, with everyone in the Company coming together in support of the nation and its business community. By continuing to improve our customer focus, increasing our operational efficiencies, and supporting the country in its strategic initiatives, we fulfill our purpose in working with the nation towards a sustainable and diverse economy, while ensuring the best possible returns to our shareholders.